FAQ

YES, The check engine light can come on for various reasons. It can be as simple as a loose gas cap, to as much as a catastrophic engine failure. The trouble with leaving it on for a “small” problem is that it can mask a much larger problem. With the SES (Service Engine Soon) light on already, what would have normally turned on the SES light on can’t let you know there is another issue that needs to be addressed. This could lead to more damage and a much more expensive repair then if it was caught earlier.

Most of the time, It takes extensive testing to find out what may be wrong with your car. All the test equipment and technician training that is needed cost money. We have invested in these things so that we can accurately diagnose your vehicle and then repair it correctly. When you go to a “parts store” they can scan your codes and tell you what system is having a problem. Often they can tell you a list of possible components to replace, but cannot tell you with certainty what is needed to fix your vehicle. Many codes can be misleading. The codes are often starting points, not necessarily a repair point.

This could be for several reasons. The most common is that when removing items to fix the concern we find that additional components need to be removed so there are more gaskets and/or seals that are needed. The second most common reason is that once one item is repaired, we find additional items that also need repaired (see also question about check engine light). While we try to be as thorough as possible, quite often many items can’t be determined bad until disassembly is started.

We do full cluster rebuilds with a lifetime warranty on some GM models and can do common repairs on several other GM, DODGE, and FORD models. On the full rebuilds we do not do any cosmetic upgrades (LED bulbs or face plates) as we cannot guarantee these items. On a repair we can install a faceplate if you provide it, but there will be no warranty on it and if you decide you don’t like it, we will have to charge for the removal. We do not suggest these items due to problems we have seen with them.

This can be a difficult question to answer due to each car manufacture requirements. Some of the most common items are (while not all vehicles have these items) oil filter and oil, air filter, spark plugs, plug wires, distributor cap and rotor, fuel filter, pcv valve, cabin filter, battery, and timing belt. Other items that are commonly overlooked but could need attention are the coolant system, transmission fluid, fuel system, brake fluid, power steering fluid, differentials, battery terminals, transfer case fluid, and the a/c system. We have flushes for all of these items available.

Yes, we usually keep the old parts until the vehicle is picked up. We do dispose of them after the customer picks up the vehicle. If you would like to see them, just let us know as you are picking up the vehicle and we would be happy to show them to you.

Yes we do! When we install any part on your car we will guarantee our work and the part for 12 months from date of installation.

While we can install the parts that you bring in, we cannot offer a warranty on those items. If the part fails, it will be up to you to have it warrantied and you will have to pay the labor to replace it again. The parts we use will come with a minimum of 12 months parts and labor coverage. In some cases the part alone may carry a longer warranty on it.

We Service All Makes and Models

We Specialize in Repair on 1996 and Newer Domestic and Asian Vehicles
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