Reviews

C&S Auto RepairC&S Auto Repair
4.7 Stars - Based on 123 User Reviews
Keith MoonKeith Moon

I run a lube shop here in town and send my customers to Mike and the gang for repairs that i do not do here at my shop. They are friendly and do awesome work along with prices being fair. Thanks C&S for a taking care of my customers i send your way. Looking forward to working with you in the future.

Shauna WescottShauna Wescott

I went here because my coworker recommended them. I was in need of an oil change and decided to try them out. They were super nice and treated me great. The prices were fair as well. I will be back for more of their services.

Hannah TalamantezHannah Talamantez

Awesome service, best rates we've experienced for mechanic work on multiple vehicles

Shane Withers jrShane Withers jr

Amazing customer service. Took my old 1983 chevy in for a very weird request/repair, and they worked with me through the entire thing. I got frequent updates on my vehicle and nothing was replaced without asking, and they even offered alternative ideas (of which they did not benefit from). They also got everything done faster than I imagined. All-in-all they got my truck running again, at a fair price, quickly with amazing service. 10 out of 10 recommended.

Rick Skidmore

Talk with Chris or Shana, They are genuanly concerned and want to get you the best deal. The quoted my $1,000 less than Wally's who both quoted the exact same service and parts. I gave both of them a list and C&S was WAY cheaper. Great people great deal.

Jeremiah Adcock

Great people. Very helpful in getting my car fixed after hitting a deer.

saints row/ king jc

Great service and work

Dana Miller

Perfect service! After a friend from out of town broke down and was stranded, Chris came in on a Saturday and got him fixed and back on the road. The shop is honest and competent, I won't go anywhere else.

Philip Myers

Best auto shop in and around Idaho Falls. Friendly people and great pricing on the excellent service. I would, and have, recommend C&S auto to anyone.

Billy Fishback

Great and honest shop! I wouldn't hesitate to send friends there. Family already uses them.

jerris moore

These guys are the best, I have had these guys work on my 1998 mercedes sl500 a few times and they have done a great job. I travel all over the U.S. and if my baby needs repair and if there is anyway I can hold off until I get back home then I wait. I have never felt anything other than trust with C and S auto and if I ever hear anyone talk about needing repairs on their car then I tell them to see these guys. Jerry M

Paul Menser

I will not take my car anywhere else for repairs. They are honest, affordable and do terrific work.

Kegan O’Connor

My wife broke down on the highway on the way from from IF to Rexburg and they really went the extra mile to help her to make sure she was okay and they really personable and helpful with everything I would deff. go back there any time and if anyone needs a recommendation for a place to go this will be it be my first to suggest no matter what. We will be going here again if we ever need anything with our car in the future

Whitney Ford

We had C&S work on our SUV and were so impressed by their efficiency, quality and great customer service!

Emma Paulsen

Best place in eastern idaho. They always take care of me, compared to all the other mechanics in town!!

Travis Harper

These guys are fantastic! Honest and fair! Have been going to them for years, only place I'll take my repairs.

Gandalf Jorgensen

Ignore the only negitive comment. Theyre are always haters and ppl you can not satisfy no matter the expense. A+ auto repair shop...best in Idaho Falls! No complaints what so ever! Been here a dozen times myself and sent several family members and friends here...everyone reports back to me with the same reply...INCREDIBLE! We trust Chris & Shanna with our lives...and thats important when it comes to auto repair! Thanks you two!

Dean Gunderson

Never disappointed when I go to C&S. Had a terrible noise after using my 4x4. They found that I had a bad bearing got me back on the road same day with a two year 24000 mile nationwide warranty!

Jake Gallup

Great service. Honest and always trying to save you money

Larry Lawless

Faith in humanity restored. This is a REAL mechanic shop.

James Lee

I trust them bottom line.

Richard C

Best place for repairs

Brady Griffith

Honest and get the job done.

Jake McRae

Fixed my jeep, fast and cheap!

Braeden Gilbert
Cher Rigby
Brad Gravatt
Matt Fox
Matthew Nuckols

Always honest straightforward service! Great people that care!

Shad Robinson

C&S saved our bacon. Blew a spark plug while heading home from vacation. Fifty miles from home and most shops would not work on it for two to three days. Despite being obviously busy, these guys got the truck fixed and back on the road quickly and the price was very reasonable. If I lived in Idaho Falls this would definitely be my mechanic of choice!

Melanie Clay

Very experienced mechanics, prices are very reasonable, they explain everything so that you understand what needs to be done. They don't do the work until they talk to you,Ryan and the mechanics are awesome, this is an outstanding company. I will only bring my vehicles here when I need work done.

Robert Gallegos

Ryan has the best customer service. Very professional, honest, all of their staff. Ryan was helpful in giving me instructions and advice regarding the cluster on my 2005 Chevy Suburban. I mailed it on Monday 08/17/15 and received it on 08/20/15. Installed it and works as good as new. Thank you, C&S Happy in Salida, CA

Crystal Alexander

Just picked up my car from C&S Auto. Honest, reliable, skilled and reasonable. One of the best finds I've been fortunate to make since moving to Idaho. I wouldn't go anywhere else, and wouldn't think of letting my kids go to any other shop either. I can't recommend them highly enough!Update 09/2015 - been using C&S since 2008 and still love these guys! They are the best and I wouldn't trust my automotive needs to anyone but them.

Greg Katainen

We bought a newer vehicle that only came with one fob. I got a new fob for Christmas but couldn't find a locksmith that could program it. I was referred to C & S by an audio shop. I called C & S and they said bring it over, we can program it. I brought them the vehicle and it went in immediately. Within 15 minutes, I was on my way. How much do I owe you? I asked. Nothing. Nothing. Are you kidding me? Who does that? I'd have had to take it to the dealer and pay a hundred bucks! THAT is customer service. Will I go there again? Are you kidding me? Who wouldn't? You have to try them!

Christine Johnson

Amazing staff. There to help. They fix it right the first time without killing your wallet. Highly recommend to everyone.

Jerry Drake

Very friendly, personal, and professional. They are conveniently located for me and were able to figure out and fix my '89 Jimmy. They got to my truck quickly, explained what they did in detail, and the price was fair. I will definitely visit C & S the next time I need a mechanic and have recommended them to others. These guys rock!

Brandon

Great place. Years ago they saved me almost $800 dollars when I came in thinking I needed a repair that I did not need. It's the only place I go to get my cars serviced.

Jan Markowski

My wife and I have been taking our vehicles to C&S for years. The service has always been consistently great. They stand behind their work. If a problem comes up with a repair not working out. They fix it at no extra cost. Chris and Shana are great people to deal with. And, guys, what ever you are paying Ryan-it's not enough! He's very patient and very helpful in explaining repairs-even with all the questions we ask.jan and Sandy

Michael Buchanan

One of the best auto repair places i have taken my truck. I tried the repair myself and made things worse so i took it to C&S and they had everything fixed no time. Listened to everything i had to say and keep the price at a reasonable level.

Nick James

Had a headlight go out while passing through town. C&S replaced the bulb and got me back on the road in minutes. Excellent service, excellent people.

Jenny Grant

My family has gone to CNS for years. They are honest and fair. Even though I've moved out of state, I try and wait to get my car repaired tell I come down to Idaho Falls to visit so I can have CNS fit it. I am down visiting now, and before I left I was told by a tire place that I needed new breaks and tires. They wanted a fortune to do it so I waited until I came to Idaho Falls to have my breaks replaced and, once again, CNS did not fail to impress me with their honesty and awesomely fair prices. Next time you have car problems go to CNS and see for yourself how amazing they are, you won't regret it and you'll never go any where else once you try them. Thanks CNS for being so great!

Teresa Ford

Fast service and they let us bring our dog in the waiting room we didn't have to leave her in the car or stay outside the whole time with her..Thanks for fast, friendly service. They found and fixed a problem that 2 other shops could not diagnos

Andrew Herin

A few weeks back my girlfriend and I were traveling across country for the purpose of moving her from Oregon to Indiana.. with all of her belongings in her car. We stopped off in Idaho Falls for a pit stop. Once we got back on the ramp and spent 2 seconds on the highway the car started over heating with coolant spewing everywhere and we pulled over. We had it towed to the nearest and apparently the best auto shop. Immediately they were very helpful, it happened to be Friday and they looked at the car quickly and had an idea what the problem was. The owner stayed late working and the next day he came in on Sat just for our car and figured out the root cause of overheating was internal.. boiling the coolant over. Turns out it was obviously not worth fixing but it took all his effort to figure that out, on top of him showing us other issues that would have saved us as well. He let us leave our car there in Idaho to have a scrapper pick it up. He did so much for us and ended up charging us nothing at all! Our situation was wonderful solely because Chris went above and beyond. Thanks for allowing us to hang in your lobby and bring you all our car trouble.. no other auto shop can even compare.

E- Sizzle

I started going to C&S as a single mother hoping to find a repair shop/mechanic that would be honest and forthcoming with diagnostic and repair needs. I have had horrible experiences with Auto Shops where the Tech speaks down to you as if you are too dumb to understand anything about auto systems. This has NEVER happened at C&S. They speak to me as an equal, they are upfront and honest and have saved me $100's of dollars in repairs and services. They have diagnosed and repaired my 2009 GMC Acadia several times. most recently, they replaced the ignition coil and then DIDN'T EVEN CHARGE ME A PENNY. If you are a single woman and don't want to be taken advantage of or charged for things you aren't sure about or even just need your routine maintenance done, GO TO C&S!

Landen Dickey

great company, work is done in a timely manner, prices are very reasonable, the staff is outstanding!! from the front office to the mechanics.!! I will continue to bring my vehicle here to have work done it.

Taylor Child

Friendly staff make for a great environment. And the waiting room is cozy! =D

Bridgette Moore

My husband and I had car trouble while passing through town. We happened upon C and S right before they closed. They were friendly, quick and got us back on the road!

Alexander Steed

I've been working with these guys since 2011 and they've always treated me right. Their prices are fair, but more importantly they know what they're doing. One of the most frustrating things about getting your car repaired is dealing with shops that diagnose the problem incorrectly. Some shops just start replacing things until they find the problem!C&S has always been able to pinpoint the problem quickly and recommend the correct fix. These guys are professionals and you'll get a staff that's as knowledgeable as any dealership service department minus the dealership price. I am extremely pleased with the way they keep me on the road. I have recommended C&S to a number of friends, and my friends have had a similar experience.

andrew horan

always quality work! and great pricing!

Mroutsideofthebox

Quick, fast and affordable job. The best mechanic shop in East Idaho.

Landon Sexton

Mike and Joe in the office are always a pleasure to work with. If you have a problem that needs fixed correctly? THIS IS THE PLACE! No doubt, they will figure it out and will be upfront and honest. Always very thorough with repairs. Would never charge you for something that didn't need done. Highly recommend C&S for all you vehicle needs.

Marjorie Geiser

I gotta say C&S went above and beyond to get our truck diagnosed and fixed in record time. It broke down out of Arco, ID, and was towed to Idaho City because we needed someone who could work on high performance vehicles. Thanks, guys!

Helen Johnson

Exceptional service. Honest and upfront. Joe is the real deal. And I have been to many, many auto repairs shops. This one is the best!

Aaron Martin

1st time getting our vehicle repaired here. Great experience! Counter help was very friendly and good at explaining what was done and why. We will definitely be back! Thanks for the honesty!

Todd Berry

Awesome mechanics. Fair prices.

Derek Thomason

I've used C & S several times. Great communication thru the diagnosis and repair process with honesty and integrity. I've recommended them to each and every friend I have.

Rosa Ochoa

I highly recommend this place! They have great customer service and they were able to help me out with everything I needed. I can’t thank them enough for everything! 5 out of 5!

Debbie DeFilipps

I called to get some information about my vehicle and they where great to visit and explain with me what was going on. Great customer service!

Travis Mortimer

Good people, good work, good prices. Keep it up and thank you!

Mark Bard

Always helpful very professional will call you every day to update the work that is being done good fair prices excellent work

Aneleise Weaver

I am not sure if they remember me or my situation but, I still tear up to this day on how amazing this company is and what they did for me. They are honest, kind, and went above and beyond to help me. I back in 2007-2008 as a very, very poor single mom, bought a car that ended up being a lemon. I had to buy a new transmission. Wanting to go the cheeper route, I ordered a refurbished transmission online. Shipping was about $600+, Plus the transmission. I had the transmission delivered to C&S auto for them to install. Long story short the transmission delivered didn’t work. So we needed to send it back. It was not easy dealing with the online company I ordered the transmission from. I had to pay for another shipment to ship a new transmission again they sent us another and same thing it didn’t work. C & S auto we’re so great and through all my tears did whatever the could for me. Finally after them helping me fight this company we got another transmission sent and it worked this time. They were my angels. They allowed me to make payments and were just so kind. I will never forget what they did for me. I can now say I am in a much different financial situation and have given back to my community as much as possible. I will be forever grateful for their kindness and helping me years ago. Thank you C & S auto!

Tanya TeNgaio

Great service. Friendly! They even gave me a ride back to work. Work was finished on time.

Chad Russell

Absolutely fantastic. If you have any car problems at all, this is the place to get your car or truck fixed. The shop itself is very modern and is equipped with just about every tool needed to get your vehicle up and running again. The prices are very fair and the technicians are dependable and honest.

David Arnold

They fix your vehicle without any games or tricks, and let me choose what to fix and what to take care of later.

Becky Furgason

They are refreshingly competent. They correctly diagnosed and repaired things wrong with my car that multiple other mechanics over the years did not. I have full and complete confidence in C & S. Auto Repair and recommend them to everyone.

Tyson Bloxham

Absolutely the best and most professional repair shop in all of south east Idaho! They do the work right and stand behind it.

Thomas Sorensen

Great customer service. Did a water pump and couldn't get a hold of so they put a new belt and idler arm for free. I Would not take my vehicle anywhereeA#1 company.

Sally Jardine

Great customer service! Very honest, friendly, and professional!! We were having an issue with a repair they did on our timing belt, but when we took it back they misdiagnosed the problem. We then moved to a different state, but continued to have problems with it. We had to take it somewhere new to get it fixed, and they said the timing belt was off a tooth. When C&S found out about the issue, they offered to reimburse us for all their labor costs, because they weren't able to fix it themselves, since we had moved. I was very grateful and impressed! They're a great company with a lot of integrity!

Daniel Nelson

Very impressed by these guys and gal,. Prompt service and kept me informed of everything along the way. I usually do all of my own work and am weary about trusting mechanics. But I am quite pleased with their service and the extra effort they put forward to keep the customer happy and informed. They will have my business again in the future should I need their help again. Thanks again guys!

Preston Atamanczyk

These guys were my go-to auto repair shop until I moved to Nampa back in August. Ryan and the owners say what they do and do what they say. Less than trustworthy auto repair shops are far too common. But with C&S I had a peace of mind knowing they were going to do the right thing and perform quality work, and I wasn't going to get worked over on the price. I've had 3 different vehicles in their shop, on 6 or 7 different occasions, in the last couple years and I have been very satisfied with and grateful for my experiences with them. They're not in this business for the money, they're in it to serve and take care of people. AND THAT'S WHY THEIR SERVICE IS SECOND TO NONE!!! Major props to C&S!

Big B

Chris and Shana are awesome people and did an awesome job. Kept me in the loop the entire time with updates so I wasn't left wondering. Very efficient considering the scope of my issue. Very professional. Will not go anywhere else, period.

Doug Byrd

Great experience! Ryan was great to work with, called with anything, and everything they found, he had parts and labor costs ready when he called.When I picked up my car the office staff was very friendly and kind.Heck, they even washed my car for me!If I ever need car repairs, in the future, I will DEFINITELY go back!My friends and family will all know about them as well!

Brandon Cole

Truly honest and professional. An excellent mechanic is worth their weight in gold. Had upper and lower plenum gaskets, valve cover gaskets, half moons, and can plugs replaced.Found about a month later during an oil change that the cam plug was leaking oil, indicative that it was improperly seated. C&S stood by ttheir worked and fixed it with no hassle. That is the type of mechanic that you want. I spoke with them and for a tour of their shop and they put their money and time into doing great service. I highly recommend them.

Cliff C

The only reason I gave them five stars is because a trillion wasn't an option. If you live in or around Idaho Falls there is simply no reason not to go to C & S Auto. I am from Salt Lake and had car troubles on the way to our friend's house. It was early on Saturday morning and every shop in town was either closed or too busy to help. We emailed C & S in hopes that someone may be able to at least look at the car. About an hour later we received a call from Chris. Although he was busy at the time, he offered to come in later that evening to look at the car. Chris ended up being up until nearly midnight just to help us with the vehicle. What was even more shocking was after a simple but overlooked fix was found, he didn't charge us a dime. Further, when we found that we had locked ourselves out of the car he offered to open the vehicle (Again, for free). I am not saying you will get all of your repairs for free or that Chris will always be available to help at midnight. I AM saying that your can absolutely trust this shop and staff. Service like this is rarely found anymore. My only complaint is they don't live in Utah. Thanks again Chris for taking time away from your family to help us out! We appreciate it.

Jeremy Knisely

I came in back in August while on a solo road trip with some bad rotors. The team here understood the pickle I was in and squeezed me in first thing in the morning. I had figured I'd have to spend the day Lyfting around Idaho Falls but they had me in and out in no time so I could continue my journey. I couldn't believe how quickly they got me back on the road and how friendly and professional the staff here was. I hope to never have car issues in Idaho again, but if I do I can guarantee you that I will be going to C&S. Thank you guys again and I'm sorry it took me so long to get this review in. Keep up the killer work and customer service. If you're debating between a few different mechanics in the area, definitely go with C&S. You will not be disappointed!!

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