I am not great with names but the gentleman that I spoke with when I first called stated that they were 2 to 3 weeks out on repairs. But they could look at my car in a couple of days to see why my check engine light came on and why my car was losing power. So, I took my car knowing that it may take a couple of weeks before they were able to repair it. They diagnosed it within 24 hours and they had it fixed within 48 hours. I am very pleased and grateful for their customer service! I have found my mechanic!
I arrived at C&S Auto Repair on a Monday afternoon at about 3:30 PM. My 3/4 tons pick-up truck had developed a sudden brake line leak due to an improperly installed exhaust line/pipe burning through the line - not supposed to happen! (That was done by some other shop.) I was pulling a semi-heavy UHaul trailer on a move from WA to CO. Clearly I did not want to drive one extra mile..
In a nutshell, and given the emergency nature of the situation, Mikel went out of his way to find a technician on his team would could work extra time to get us back on the road - and we were by 6:30 PM that day! I can't say how grateful I was for the fantastic customer service Mike and his team (Jason? If I recall properly) demonstrated that day (Mike had to bring in a forklift to separate the trailer - and then re-attach it after the repair had been completed).
If I were within 100 miles of Idaho Falls - I would get my truck service there!
I have never had any issues with them always quality work and in a timely manner. Would recommend trying them out.
Fixed my jeep, fast and cheap!
Honest and get the job done.
Best place for repairs
I trust them bottom line.
Faith in humanity restored. This is a REAL mechanic shop.
Great service. Honest and always trying to save you money
Never disappointed when I go to C&S. Had a terrible noise after using my 4x4. They found that I had a bad bearing got me back on the road same day with a two year 24000 mile nationwide warranty!
Ignore the only negitive comment. Theyre are always haters and ppl you can not satisfy no matter the expense. A+ auto repair shop...best in Idaho Falls! No complaints what so ever! Been here a dozen times myself and sent several family members and friends here...everyone reports back to me with the same reply...INCREDIBLE! We trust Chris & Shanna with our lives...and thats important when it comes to auto repair! Thanks you two!
These guys are fantastic! Honest and fair! Have been going to them for years, only place I'll take my repairs.
Best place in eastern idaho. They always take care of me, compared to all the other mechanics in town!!
We had C&S work on our SUV and were so impressed by their efficiency, quality and great customer service!
My wife broke down on the highway on the way from from IF to Rexburg and they really went the extra mile to help her to make sure she was okay and they really personable and helpful with everything I would deff. go back there any time and if anyone needs a recommendation for a place to go this will be it be my first to suggest no matter what. We will be going here again if we ever need anything with our car in the future
I will not take my car anywhere else for repairs. They are honest, affordable and do terrific work.
These guys are the best, I have had these guys work on my 1998 mercedes sl500 a few times and they have done a great job. I travel all over the U.S. and if my baby needs repair and if there is anyway I can hold off until I get back home then I wait. I have never felt anything other than trust with C and S auto and if I ever hear anyone talk about needing repairs on their car then I tell them to see these guys. Jerry M
Great and honest shop! I wouldn't hesitate to send friends there. Family already uses them.
Best auto shop in and around Idaho Falls. Friendly people and great pricing on the excellent service. I would, and have, recommend C&S auto to anyone.
Perfect service! After a friend from out of town broke down and was stranded, Chris came in on a Saturday and got him fixed and back on the road. The shop is honest and competent, I won't go anywhere else.
Great service and work
Great people. Very helpful in getting my car fixed after hitting a deer.
Talk with Chris or Shana, They are genuanly concerned and want to get you the best deal. The quoted my $1,000 less than Wally's who both quoted the exact same service and parts. I gave both of them a list and C&S was WAY cheaper. Great people great deal.
Quick, fast and affordable job. The best mechanic shop in East Idaho.
always quality work! and great pricing!
I've been working with these guys since 2011 and they've always treated me right. Their prices are fair, but more importantly they know what they're doing. One of the most frustrating things about getting your car repaired is dealing with shops that diagnose the problem incorrectly. Some shops just start replacing things until they find the problem!C&S has always been able to pinpoint the problem quickly and recommend the correct fix. These guys are professionals and you'll get a staff that's as knowledgeable as any dealership service department minus the dealership price. I am extremely pleased with the way they keep me on the road. I have recommended C&S to a number of friends, and my friends have had a similar experience.
My husband and I had car trouble while passing through town. We happened upon C and S right before they closed. They were friendly, quick and got us back on the road!
Friendly staff make for a great environment. And the waiting room is cozy! =D
great company, work is done in a timely manner, prices are very reasonable, the staff is outstanding!! from the front office to the mechanics.!! I will continue to bring my vehicle here to have work done it.
I started going to C&S as a single mother hoping to find a repair shop/mechanic that would be honest and forthcoming with diagnostic and repair needs. I have had horrible experiences with Auto Shops where the Tech speaks down to you as if you are too dumb to understand anything about auto systems. This has NEVER happened at C&S. They speak to me as an equal, they are upfront and honest and have saved me $100's of dollars in repairs and services. They have diagnosed and repaired my 2009 GMC Acadia several times. most recently, they replaced the ignition coil and then DIDN'T EVEN CHARGE ME A PENNY. If you are a single woman and don't want to be taken advantage of or charged for things you aren't sure about or even just need your routine maintenance done, GO TO C&S!
A few weeks back my girlfriend and I were traveling across country for the purpose of moving her from Oregon to Indiana.. with all of her belongings in her car. We stopped off in Idaho Falls for a pit stop. Once we got back on the ramp and spent 2 seconds on the highway the car started over heating with coolant spewing everywhere and we pulled over. We had it towed to the nearest and apparently the best auto shop. Immediately they were very helpful, it happened to be Friday and they looked at the car quickly and had an idea what the problem was. The owner stayed late working and the next day he came in on Sat just for our car and figured out the root cause of overheating was internal.. boiling the coolant over. Turns out it was obviously not worth fixing but it took all his effort to figure that out, on top of him showing us other issues that would have saved us as well. He let us leave our car there in Idaho to have a scrapper pick it up. He did so much for us and ended up charging us nothing at all! Our situation was wonderful solely because Chris went above and beyond. Thanks for allowing us to hang in your lobby and bring you all our car trouble.. no other auto shop can even compare.
Fast service and they let us bring our dog in the waiting room we didn't have to leave her in the car or stay outside the whole time with her..Thanks for fast, friendly service. They found and fixed a problem that 2 other shops could not diagnos
My family has gone to CNS for years. They are honest and fair. Even though I've moved out of state, I try and wait to get my car repaired tell I come down to Idaho Falls to visit so I can have CNS fit it. I am down visiting now, and before I left I was told by a tire place that I needed new breaks and tires. They wanted a fortune to do it so I waited until I came to Idaho Falls to have my breaks replaced and, once again, CNS did not fail to impress me with their honesty and awesomely fair prices. Next time you have car problems go to CNS and see for yourself how amazing they are, you won't regret it and you'll never go any where else once you try them. Thanks CNS for being so great!
Had a headlight go out while passing through town. C&S replaced the bulb and got me back on the road in minutes. Excellent service, excellent people.
One of the best auto repair places i have taken my truck. I tried the repair myself and made things worse so i took it to C&S and they had everything fixed no time. Listened to everything i had to say and keep the price at a reasonable level.
My wife and I have been taking our vehicles to C&S for years. The service has always been consistently great. They stand behind their work. If a problem comes up with a repair not working out. They fix it at no extra cost. Chris and Shana are great people to deal with. And, guys, what ever you are paying Ryan-it's not enough! He's very patient and very helpful in explaining repairs-even with all the questions we ask.jan and Sandy
Great place. Years ago they saved me almost $800 dollars when I came in thinking I needed a repair that I did not need. It's the only place I go to get my cars serviced.
Very friendly, personal, and professional. They are conveniently located for me and were able to figure out and fix my '89 Jimmy. They got to my truck quickly, explained what they did in detail, and the price was fair. I will definitely visit C & S the next time I need a mechanic and have recommended them to others. These guys rock!
Amazing staff. There to help. They fix it right the first time without killing your wallet. Highly recommend to everyone.
We bought a newer vehicle that only came with one fob. I got a new fob for Christmas but couldn't find a locksmith that could program it. I was referred to C & S by an audio shop. I called C & S and they said bring it over, we can program it. I brought them the vehicle and it went in immediately. Within 15 minutes, I was on my way. How much do I owe you? I asked. Nothing. Nothing. Are you kidding me? Who does that? I'd have had to take it to the dealer and pay a hundred bucks! THAT is customer service. Will I go there again? Are you kidding me? Who wouldn't? You have to try them!
Just picked up my car from C&S Auto. Honest, reliable, skilled and reasonable. One of the best finds I've been fortunate to make since moving to Idaho. I wouldn't go anywhere else, and wouldn't think of letting my kids go to any other shop either. I can't recommend them highly enough!Update 09/2015 - been using C&S since 2008 and still love these guys! They are the best and I wouldn't trust my automotive needs to anyone but them.
Ryan has the best customer service. Very professional, honest, all of their staff. Ryan was helpful in giving me instructions and advice regarding the cluster on my 2005 Chevy Suburban. I mailed it on Monday 08/17/15 and received it on 08/20/15. Installed it and works as good as new. Thank you, C&S Happy in Salida, CA
Very experienced mechanics, prices are very reasonable, they explain everything so that you understand what needs to be done. They don't do the work until they talk to you,Ryan and the mechanics are awesome, this is an outstanding company. I will only bring my vehicles here when I need work done.
C&S saved our bacon. Blew a spark plug while heading home from vacation. Fifty miles from home and most shops would not work on it for two to three days. Despite being obviously busy, these guys got the truck fixed and back on the road quickly and the price was very reasonable. If I lived in Idaho Falls this would definitely be my mechanic of choice!
Always honest straightforward service! Great people that care!
I came in back in August while on a solo road trip with some bad rotors. The team here understood the pickle I was in and squeezed me in first thing in the morning. I had figured I'd have to spend the day Lyfting around Idaho Falls but they had me in and out in no time so I could continue my journey. I couldn't believe how quickly they got me back on the road and how friendly and professional the staff here was. I hope to never have car issues in Idaho again, but if I do I can guarantee you that I will be going to C&S. Thank you guys again and I'm sorry it took me so long to get this review in. Keep up the killer work and customer service. If you're debating between a few different mechanics in the area, definitely go with C&S. You will not be disappointed!!
The only reason I gave them five stars is because a trillion wasn't an option. If you live in or around Idaho Falls there is simply no reason not to go to C & S Auto. I am from Salt Lake and had car troubles on the way to our friend's house. It was early on Saturday morning and every shop in town was either closed or too busy to help. We emailed C & S in hopes that someone may be able to at least look at the car. About an hour later we received a call from Chris. Although he was busy at the time, he offered to come in later that evening to look at the car. Chris ended up being up until nearly midnight just to help us with the vehicle. What was even more shocking was after a simple but overlooked fix was found, he didn't charge us a dime. Further, when we found that we had locked ourselves out of the car he offered to open the vehicle (Again, for free). I am not saying you will get all of your repairs for free or that Chris will always be available to help at midnight. I AM saying that your can absolutely trust this shop and staff. Service like this is rarely found anymore. My only complaint is they don't live in Utah. Thanks again Chris for taking time away from your family to help us out! We appreciate it.
Truly honest and professional. An excellent mechanic is worth their weight in gold. Had upper and lower plenum gaskets, valve cover gaskets, half moons, and can plugs replaced.Found about a month later during an oil change that the cam plug was leaking oil, indicative that it was improperly seated. C&S stood by ttheir worked and fixed it with no hassle. That is the type of mechanic that you want. I spoke with them and for a tour of their shop and they put their money and time into doing great service. I highly recommend them.
Great experience! Ryan was great to work with, called with anything, and everything they found, he had parts and labor costs ready when he called.When I picked up my car the office staff was very friendly and kind.Heck, they even washed my car for me!If I ever need car repairs, in the future, I will DEFINITELY go back!My friends and family will all know about them as well!
Chris and Shana are awesome people and did an awesome job. Kept me in the loop the entire time with updates so I wasn't left wondering. Very efficient considering the scope of my issue. Very professional. Will not go anywhere else, period.
These guys were my go-to auto repair shop until I moved to Nampa back in August. Ryan and the owners say what they do and do what they say. Less than trustworthy auto repair shops are far too common. But with C&S I had a peace of mind knowing they were going to do the right thing and perform quality work, and I wasn't going to get worked over on the price. I've had 3 different vehicles in their shop, on 6 or 7 different occasions, in the last couple years and I have been very satisfied with and grateful for my experiences with them. They're not in this business for the money, they're in it to serve and take care of people. AND THAT'S WHY THEIR SERVICE IS SECOND TO NONE!!! Major props to C&S!
Very impressed by these guys and gal,. Prompt service and kept me informed of everything along the way. I usually do all of my own work and am weary about trusting mechanics. But I am quite pleased with their service and the extra effort they put forward to keep the customer happy and informed. They will have my business again in the future should I need their help again. Thanks again guys!
Great customer service! Very honest, friendly, and professional!! We were having an issue with a repair they did on our timing belt, but when we took it back they misdiagnosed the problem. We then moved to a different state, but continued to have problems with it. We had to take it somewhere new to get it fixed, and they said the timing belt was off a tooth. When C&S found out about the issue, they offered to reimburse us for all their labor costs, because they weren't able to fix it themselves, since we had moved. I was very grateful and impressed! They're a great company with a lot of integrity!
Great customer service. Did a water pump and couldn't get a hold of so they put a new belt and idler arm for free. I Would not take my vehicle anywhereeA#1 company.
Absolutely the best and most professional repair shop in all of south east Idaho! They do the work right and stand behind it.
They are refreshingly competent. They correctly diagnosed and repaired things wrong with my car that multiple other mechanics over the years did not. I have full and complete confidence in C & S. Auto Repair and recommend them to everyone.
They fix your vehicle without any games or tricks, and let me choose what to fix and what to take care of later.
Absolutely fantastic. If you have any car problems at all, this is the place to get your car or truck fixed. The shop itself is very modern and is equipped with just about every tool needed to get your vehicle up and running again. The prices are very fair and the technicians are dependable and honest.
Great service. Friendly! They even gave me a ride back to work. Work was finished on time.
I am not sure if they remember me or my situation but, I still tear up to this day on how amazing this company is and what they did for me. They are honest, kind, and went above and beyond to help me. I back in 2007-2008 as a very, very poor single mom, bought a car that ended up being a lemon. I had to buy a new transmission. Wanting to go the cheeper route, I ordered a refurbished transmission online. Shipping was about $600+, Plus the transmission. I had the transmission delivered to C&S auto for them to install. Long story short the transmission delivered didnâ€™t work. So we needed to send it back. It was not easy dealing with the online company I ordered the transmission from. I had to pay for another shipment to ship a new transmission again they sent us another and same thing it didnâ€™t work. C & S auto weâ€™re so great and through all my tears did whatever the could for me. Finally after them helping me fight this company we got another transmission sent and it worked this time. They were my angels. They allowed me to make payments and were just so kind. I will never forget what they did for me. I can now say I am in a much different financial situation and have given back to my community as much as possible. I will be forever grateful for their kindness and helping me years ago. Thank you C & S auto!
Always helpful very professional will call you every day to update the work that is being done good fair prices excellent work
Good people, good work, good prices. Keep it up and thank you!
I called to get some information about my vehicle and they where great to visit and explain with me what was going on. Great customer service!
I highly recommend this place! They have great customer service and they were able to help me out with everything I needed. I canâ€™t thank them enough for everything! 5 out of 5!
I've used C & S several times. Great communication thru the diagnosis and repair process with honesty and integrity. I've recommended them to each and every friend I have.
Awesome mechanics. Fair prices.
1st time getting our vehicle repaired here. Great experience! Counter help was very friendly and good at explaining what was done and why. We will definitely be back! Thanks for the honesty!
Exceptional service. Honest and upfront. Joe is the real deal. And I have been to many, many auto repairs shops. This one is the best!
I gotta say C&S went above and beyond to get our truck diagnosed and fixed in record time. It broke down out of Arco, ID, and was towed to Idaho City because we needed someone who could work on high performance vehicles. Thanks, guys!
Mike and Joe in the office are always a pleasure to work with. If you have a problem that needs fixed correctly? THIS IS THE PLACE! No doubt, they will figure it out and will be upfront and honest. Always very thorough with repairs. Would never charge you for something that didn't need done. Highly recommend C&S for all you vehicle needs.