Idaho Falls Automotive Repair Services
We Specialize in Repair on 1996 and Newer Domestic and Asian Vehicles
We Service All Makes and ModelsDirections To Our Shop
Auto Repair In Idaho Falls
Cars these days are definitely more of a necessity than a luxury. I don’t know what I would do without my car. I consider my car to be part of my family, I’ve even named it. That is why when my car needs a little extra TLC, I make sure to find the best auto repair in Idaho Falls. Sometimes finding efficient Idaho Falls car repair is easier said than done. There has been many incidents where the service provider has charged more than previously agreed upon or provided a sub-standard service for the work done.
I’m sure it’s happened to you or someone you know. You take your car to go get an oil change and suddenly your tires are off and the mechanic is telling you that you need new brake pads! This has happened to me and my friends a number of times. Our car parts have been replaced without our permission or we were promised a delivery on a certain date, only to have to wait two more weeks for the shipment. This is why it is important that you make sure to do your research when you are looking for the best place to have your car serviced. I had been going to a mechanic in Idaho Falls for sometime when things began to change as his business grew and expanded. Once a reliable, friendly operation had now turned into a business that was below average.
There was a small car repair business that had just started with about 2-3 mechanics in Idaho Falls and despite being a small business, they were surprisingly professional and provided some of the best services in town. Their prices were a little high since they were doing business in a highly competitive area, but their professional performance made it worth the extra money. When they serviced my car I was very happy with their prompt and professional service. I recommended their services to all my family and friends.
I was doing quite a bit of traveling at this time, I would go see my daughter during the winter months and I would return again in the summer. When I returned that summer, the once small auto repair shop in Idaho Falls, had more than tripled in size! I could see at least ten more mechanics that I had never seen before working on a huge fleet of cars. I went to the owner and congratulated him for his success with his growing business. I was quite happy for him and asked when I could get in to get my own car serviced. He politely told me that he was booked for the day but to make an appointment for the next day.
When I came in the next day for the appointment I was informed that they had overbooked me and didn’t have time to fit me in. Slightly irritated, I made another appointment for the next available day, which wasn’t until the next week. I understood of course, he had expanded his business, but may have reached a limit where he wasn’t able to handle his old customers. I hoped when I took my car in that my service would be better than my experience with making an appointment had been.
When I went into the garage to get my car serviced on the day of my appointment I was informed that I would be able to collect my car the next day at the same time. Much to my surprise, when I returned the next day to collect my car it wasn’t ready, in fact, it hadn’t even been touched. At this point I was getting frustrated with my whole experience at this particular auto repair shop in Idaho Falls. I asked if there was a replacement car that I could use, as I needed a car that day for work. My request was denied and I was told that he would call me the next day when it was time to get my car. Even though I was mad I had no choice in the matter and silently returned back home.
Finally, around five o’clock the next day, I received a phone call from the mechanic in Idaho Falls letting me know my car was ready. My excitement quickly dissipated when I was given a hefty bill that I wasn’t expecting. Apparently, he had increased his service charges and had also added additional charges to my bill. One of the additional charges was for a replacement part and service that I had not even asked for and had been done without my knowledge or permission. Needless to say, I have not been to that particular mechanic in Idaho Falls since.
This experience I had is not uncommon and I’m sure many people have had similar, if not worse experiences than mine. After this experience I have learned many things when it comes to finding the proper auto repair in Idaho Falls.
Hopefully, these tips can help more people avoid these unsatisfactory experiences.
Word of Mouth
According to a recent report by USA.gov, the best way to find a service provider is by word of mouth. If you are new to a city or need to find a new place to have your car service, ask your friends or family who have been happy with their auto repair in Idaho Falls. Not only is it wise to ask your friends and family who they like to go to, checking online reviews can also be very beneficial. Some reviews cannot be trusted, however. Make sure that the reviews you find come from reliable websites where the reviews are not being paid for.
Check for Certifications
With increasing demand for car repair in Idaho Falls every Tom, Dick and Harry is trying to open an auto repair garage. Make sure to stay away from businesses that do not have any certifications and are not properly trained. If you see new garages opening up in your local area it is advisable to first check the businesses’ certifications and accreditation that they have by the Federal Trade Commission. It’s not a bad idea to interview some of the mechanics in the area so that you can ascertain their level of professionalism.
Better Business Bureau
To be 100% sure about the auto repair in Idaho Falls that your are receiving it is best to check with the Better Business Bureau. The Better Business Bureau keeps records of all the businesses and also rewards them with accreditation’s for outstanding work. Not only can you find information about their awards and outstanding performances, you can also find out if a particular business have records of complaints and if the auto repair in Idaho Falls businesses addressed these complaints.
Understanding Your Warranty
Terms and conditions of warranties can be confusing when it comes to the needs of your car. If there is something you are unsure of with your particular warranty policy get in touch with your customer service department for the company of your car. Auto warranties can vary greatly among different car manufacturers, your customer service provider can help your navigate through the details of your warranty. In many cases, some repairs are only valid under warranty if the services is performed by an authorized dealer. If you get your car repaired at a shop that is authorized under your warranty policy you may not be able to get the service at little to no cost.
Shop Around Idaho Falls
If you know that the repair needed for your car will be costly it would be a good idea to call several Idaho Falls car repair shops so that you can find the best bang for your buck. Some mechanics in Idaho falls will offer a trade policy. Usually in these cases, the shop will want to buy back the replaced part and then adjust the final cost with the trade-in included. Some dealers will also recommend getting a new vehicle if the cost of the repair is greater than the car itself.
Specialty Car Services In Idaho Falls
With all the bells and whistles of the new cars they are making some shops are opening up that specialize in that particular make and model of car. If your car requires a more specific brand of auto repair make sure that you car is serviced with only certified, trained professionals. Not all Idaho Falls car repair shops are well versed with the new technology in some makes of vehicles. Going to an Idaho Falls car repair shop that is not knowledgeable in the new technology will end up doing more harm than good in the long run.
Pros and Cons of Repair Shops
Before you make your final decision on you Idaho Fall car repair shop make sure to compare the disadvantages and the advantages of that particular shop. Often, it is most advantageous to get your repair work done from the same vendor where you bought your car from. However, it might not always be possible for them to provide the repair services you need or their location may not be the best for your needs.